Businesses are based on good decisions

Decisions are based on good information

What is your information based on?

 

Who we can help

Metricsphere’s consulting is about Business Intelligence, yes it’s primarily technology based but we believe in providing the right information to the right people at the right time. That means a successful project will involve finding out the needs of the company as a whole and providing all the information needed to make the best decisions. It’s not just something for the CTO to worry about, good Business Intelligence impacts the entire company:

For CEO’s

Getting a snapshot view of your company’s status through a digital dashboard, a set of quickly assimilated relevant metrics presented in an easy to read format can mean the difference between lengthy board meetings and quickly executed decisions. But that’s only true when the information you need is presented to you and not the information someone assumes you want. You’re unlikely to simply want information presented from the main software applications your company has invested in, information becomes richer when it’s reflects the entire company. At Metricspehere we can integrated all the data in your company’s applications to give you the combined and relevant metrics you need so you can spend your time deciding what to do, not hunting for information.

For CFO’s:

Do you sometimes wonder whether the pages of reports generated by your ERP systems have any real relevance? As they get longer and more complicated it gets more and more difficult to extract the underlying reasons for the figures you’re looking at. At Metricsphere we go behind the numbers with products such as our Prescriptive Balanced Scorecard which can show reasons behind variances and changes in monthly Balance and P&L. By combining information across systems we can give you the external view which makes the ERP data even more relevant, whether it’s about sales or marketing, production or physical distribution.

For CTO’s:

Do you sometimes wonder if you’re really getting the most out of the systems you’ve installed and maintain? Does the idea of letting people loose inside those systems, with all the potential for damage that can imply, scare you? If the answer’s yes then Metricsphere is the sort of company you can talk to about your data infrastructure. With years of skills in operational data systems and Business Intelligence we can unlock the value that line managers want from those systems. Just as important we have a reputation for building reliable, robust solutions which don’t impact the applications your company is relying on and which form a flexible and manageable foundation for future BI projects or business process optimisation through a service oriented architecture.

For Line Managers:

It’s all too easy to get totally immersed in the applications which directly affect your role. Applications today provide a wide variety of information, whether it’s pipeline conversion rates for the sales team, cost per contact for marketing, production schedule for manufacturing or total lifetime customer value from financial products. Often those metrics don’t go far enough or you have a requirement specific to your company. We can help either with bespoke solutions or some of our specialised products and services which extend the capabilities of existing applications.

Deepening your information isn’t our only skill; it can be frustrating when your own department’s performance is adversely affected by other areas of the business, especially when you could have taken remedial action. If your sales team is selling a product successfully it would be nice to know if there are going to be production issues, or a service backlog or any one of a number of external influences which are unique to your company’s business processes. We can widen your information to cover the key external areas which influence your department, giving you advance notice and time to take action.